It’s no secret that bad delivery experiences have a huge impact on customer loyalty. Slip ups can and do affect a business’s brand image, customer retention and profit margin.
Having the cheapest products on the market will not guarantee a sale. These days online shops or etailers compete heavily on customer experience, so it’s vital that they have a well thought out e-commerce order to delivery (including returns) strategy.
With the face of international e-commerce ever changing, reliable and effective logistics suppliers like Flight Logistics must keep their fingers on the pulse and constantly review their processes, partners and contracts.
If you’re new to e-commerce or you just want to keep up to speed with the facts, Flight Logistics has prepared a growing collection of helpful guides and articles on subjects ranging from; delivery options, returns, e-commerce best practice, EORI through to selling via Amazon. CLICK HERE
If you’re looking for a global e-commerce delivery service that’s less expensive than courier but still provides tracking information, contact us and ask about our unique solution.