Additional charges in plain sight

Fuel Surcharge

Calculated monthly, variable – applied to all shipments, International and Domestic, including mail services. More information can be found on our Fuel Surcharge dedicated page.

Peak Surcharge

Calculated per parcel, 28p p/kg, applied to international shipments only.

Green Surcharge

Calculated per postal item 2p p/item, applied by Royal Mail to any business mail delivery.

Oversize surcharge

Consult tariff – applied to any individual piece where the first or second biggest dimension exceeds 120cm or 80cm.

Over length surcharge

Consult tariff – applied to any shipment longer than 120cm.

Overweight surcharge

Consult tariff – applied to any international shipment heavier than 70kgs or any domestic shipment heavier than 30kgs.

Volumetric Surcharge

Consult tariff – applied to shipments where volumetric weight is greater than dead weight. Use our online Volumetric Calculator to work out your road and air shipping weights.

Non-conveyable surcharge

Consult tariff – applied to any shipment (both domestic and international) that cannot be handled on an automated conveyor due to either size/ shape/ packaging.

Non-stacking pallet charge

£250.00 per pallet – applied to any palletised shipment that cannot be stacked with other pallets.

UK Third party collection surcharge

Consult tariff – available to arrange collections throughout the UK.

Re-delivery / Address Correction Fee

Consult tariff – applied to shipments with incomplete or incorrect addresses or when consignee is absent.

International third-party collections

Request a quote – Overseas collections can be arranged for return to the UK and between overseas addresses.

Remote Area Surcharge

£25.00 + tariff – applied to any delivery to an address not classified as a “major destination” city, or suburb / town.

Non-Document Surcharge

Consult tariff – applied to all international, non-document shipments.

Delivery Duties Paid (DDP) fee

£26.00 – applied to shipper when international local taxes and duties are being paid charged back to the UK rather than being paid by recipient

Dangerous Goods Surcharge

Variable according to commodity – applied to shipments classified as “Hazardous” including but not limited to component materials such as gases / liquids / batteries. Specialist packing, labelling and paperwork required.

Professional Packing Charges

Variable – specialist art and other packing services available.

Individual shipment Insurance

Variable – We operate under standard BIFA trading conditions and insurance. Full details HERE. We can offer individual shipment insurance according to commodity, value, packing and destination – speak to your account manager.

Need Additional Expertise?

“Thank you @flightlg for all that you do for the ARTS!”

Undiscovered Canvas

“Just wanted to say a massive thank you for everyone’s part in getting these samples to us so quickly, cheaply and in one piece – Hooray!! They look absolutely amazing, my most favourite range we’ve ever developed, we will definitely use them at the showcase as a great example of teamwork.”


“Just wanted to let you know, my new sunglasses arrived today, they look even better than I imagined! All good! While it is a pity that the UK has left the EU, and I had to take care of the customs payment myself, I must say that communication from you and from the transportation company was excellent, and all worked smoothly. Thank you for the quick processing of my order.”

Bloc Eyewear

“Keep up the great work – BTW, we are very happy with your company‘s service: professional, quick, friendly, helpful and reliable.”


“I am so happy to let you know that we had a very successful sale on Friday and raised £262,700!! This money will go to help thousands and thousands of people all across the world. We really couldn’t have done it without you guys- it has been such a pleasure to work with you on this. We can’t express how grateful we are to have Flight’s support. Have a wonderful week and hope to be able to catch up in person soon.”

Migrate Art