Bringing Art literally on to the street
The variety of art styles, art mediums and artists being handled by ShipArt @flightlg in 2016 is truly astonishing! Our Read More...
Is understanding art an exclusive club?
In short, NO. I could leave it there and walk off and enjoy my weekend, but every observation is made Read More...
Vinyl Records are coming around again….
Vinyl is back on trend! (And we don’t mean PVC pants – god, they were gripping!) In keeping with Read More...
2015 – a year of ShipArt progression
As our ShipArt services and client base has continued to grow throughout 2015 the diversity, shape, size and medium of Read More...
It is often the little things that clients remember most especially how we actually make them feel. Those memorable touches will come from our people more often than our service!
The customer journey through our multi layered services can be complex. We have discovered that to address some of the Read More...
Looking for the Wood through the trees!
Wow! Mapping the journey is complex indeed ! We are having to acknowledge that we can’t actually design the experience Read More...
Don’t judge a man until you have walked two moons in his moccasins Native American proverb.
Today we are wearing the customers shoes! We are aiming to map their experience journey with us from the initial Read More...
Understanding Customer Experience putting ourselves in the shoes of our Customer!
If you don't listen to your customer, somebody else will. Surveys have found that 87% of customers want pro-active contact. Read More...
Outstanding customer experience is a key differentiator affecting the bottom line!
The challenge is to adapt to ever changing client expectation across the “internet of things†– billions of globally connected Read More...
