Environmental Policy

In recent years there has been a substantial increase in public concern on environmental issues. As a responsible employer Flight Logistics Group Ltd takes its corporate responsibilities very seriously and our Environmental Management Policy is integral to our ethos and business practice.

SME Climate Commitment (SME Climate Hub)

We have signed up to the SME Climate Commitment via the SME Climate Hub. We operate in a notoriously carbon heavy industry and we already have a robust CSR policy (see below) and refuse to greenwash – our policy is entirely about the practical undertakings we make every single day.

Joining the SME Climate Commitment will give us access to a support network to further reduce our carbon footprint in line with the targets and mitigate our impact on the planet.

We can all make a difference, no person or company is too small to have an effect and we urge clients and followers to join us by pledging your commitment here:

Continuous Improvement

We are committed to the continual improvement of our policy and strive to reduce the impact we have on our environment.


We continually monitor our progress and review environmental performance on a regular basis (annually).

Compliance and Legislation

Flight Logistics Group Ltd complies with all current legislation as a minimum level of performance, aiming to exceed this wherever possible.

Education, Encouragement and Training

As part of our induction programme all new members of staff are required to have an understanding of our environmental policy and if deemed necessary to attend local training schemes. Employees are encouraged to consider their travel arrangements through lift sharing schemes, use of public transport, and walking/cycling to and from work. We have removed hot drink vending machines and thus eliminated the use of plastic cups at all our sites.

Water and Energy

Through the use of various education and training programs we are committed to reducing the amount of water and energy used in the daily running of our business. Energy- efficient solutions are encouraged within the group. Office refurbishment and repairs are made in accordance with environmental legislation at all sites. This includes the use of energy saving light and heat systems.

Green Invoicing

All clients are given the opportunity to subscribe to our electronic green invoicing scheme and are encouraged to designate a recipient email address for the forwarding of invoices, statements and reminders from our accounts department. This helps to minimise both our and the clients carbon footprint by cutting down on paper copies of invoices and statements, and the miles travelled to deliver them. On the accounts payable side we have created the facility within our own software to receive, allocate and approve supplier invoices electronically thus negating the need for paper copies and postal services.


Through the use of a transport management system, we are committed to reducing the level of CO2 emitted by our fleet of vehicles. All vehicles are fitted with tracking devices which monitor driving behaviour related to fuel efficiency and which reduce unnecessary mileage by selecting the most effective routing. Our vehicles are regularly serviced, and all drivers are required to do various maintenance checks on a daily / weekly basis to ensure that vehicle engine emissions are minimised where possible.

Goods moved on our behalf by our network partners use a variety of different modes and types of transport. Whilst we are unable to directly control those companies with regard to their carbon footprint, we do investigate each suppliers CSR policy as part of our selection process and aim to work with companies whose environmental policy compliments our own.


Our waste disposal practices conform to current legislation and we only utilise the services of recognised waste management and recycling companies.

All general office waste is sorted for recycling with minimal landfill. All waste is certified on collection.

All cardboard and plastic waste is baled using our own Waste Press and collected and processed by TGM Environmental for full recycling. All recycling is certified on collection.

We have a full pallet and art case recycling service, re-using all pallets (standard, printers and euros) throughout our warehouse and distribution network. All treated pallets are kept for export services and all CHEP pallets are audited each week through the CHEP Pallet scheme.

Broken pallets and art cases that can’t be reused are collected by Chiltern Wood Recycling Project. They recycle and reuse waste wood helping to reduce deforestation and the need for landfill, which in turn helps to prevent the release of CO2 and methane into the atmosphere. They then reuse or resell this wood, which locks up carbon and prevents it from damaging the environment.


Flight Logistics Group Ltd believes that local recycling through ethical organisations offers a more credible solution to offsetting carbon emissions.

Printer / toner cartridges form all our offices are recycled through Heathrow Special Needs Farm (one of our local chosen charities). The farm raises much needed revenue by recycling donated cartridges.

PRM Green Technologies collect redundant IT equipment for recycling, ensuring all data is removed and adherence to the WEEE directive by offering industry leading environmental practices.

IT equipment that is no longer required but is in good working order, is donated to DreamIT to help support their charitable vision “a world in which education is made accessible to the underprivileged through technology”. The focus is on helping women and girls from deprived areas through DreamIT’s initiatives, giving them an opportunity for success and improvement through education.

Office Consumables

We aim to follow the 5 “R” principles (Reduce, Reuse, Replace, Renew, Recycle) in the use of sustainable packaging consumables in our Mail, Fulfilment, Pick and Pack, and Courier and ShipArt™ operations. These include: Geami paper which is the perfect wrapping, Padpack brown paper filler and protector, eco fill which is 100% compostable, recycled and recyclable “green” bubble wrap and plastic pouches, and strong paper tape to bind the packages securely.

Our Working Environment

Flight Logistics continually focuses on, and invests in products, technologies and processes that help our company, our clients, and their clients to successfully deliver on corporate, social, and environmental responsibilities.

Here’s an update on two partnerships in particular:

We’ve recently appointed a new eco–friendly commercial cleaning service
Being fully aware that many cleaning products can be harmful to both the environment and the health of our staff and visitors, we are enormously pleased to announce that we have invited Reflections Cleaning Services to look after our Wokingham office. Reflections Cleaning Services use market leading equipment and eco-friendly supplies from Delphis and are SafeContractor approved.

Suez Group Waste treatment and disposal – Sustainability report
Suez helps us with a waste collection service where local companies can’t help. They have developed a solution that improves the identification, separation, and preparation of materials in order to optimise their reuse. Items that cannot be recycled are managed in an eco-friendly manner.

In a recently received sustainability report they highlighted that they diverted 6,675M tonnes of waste (88%) from landfill through reuse, recycling and recovery. The full report can be found HERE

We continue to source and partner with companies that can help us achieve our net zero target.


Charitable Causes

Flight Logistics currently supports the good work of the following organisations:

In addition, we twin with villages in Cambodia and support MacMillan Cancer Relief with collection boxes at our offices and regular donations.

Let’s Work Together