Surcharges

Elevated Risk Surcharge – Temporary – Update March 2026

Due to ongoing operational challenges in the Middle East, some destinations are currently classified by carriers as ‘Elevated Risk’. Shipments to these destinations may be subject to additional surcharges.

Elevated Risk Destinations:

Afghanistan | Bahrain | Burkina Faso | Democratic Republic of the Congo | Haiti | Iraq | Israel | Jordan | Kuwait | Lebanon | Libya | Mali | Oman | Qatar | Saudi Arabia | Somalia | Sudan | Syria | Ukraine | United Arab Emirates | Venezuela | Yemen

In addition, carriers have reintroduced the Demand Surcharge for applicable shipments.

For guidance on whether these surcharges apply to your shipments, please contact Customer Services or your Account Manager.

Fuel Surcharge

Calculated monthly, variable – applied to all shipments, International and Domestic, including mail services. More information can be found on our Fuel Surcharge dedicated page.

Green Surcharge

Calculated per postal item 2p p/item, applied by Royal Mail to any business mail delivery.

Oversize surcharge

Consult tariff – applied to any individual piece where the first or second biggest dimension exceeds 120cm or 80cm.

Over length surcharge

Consult tariff – applied to any shipment longer than 120cm.

Overweight surcharge

Consult tariff – applied to any international shipment heavier than 70kgs or any domestic shipment heavier than 30kgs.

Volumetric Surcharge

Consult tariff – applied to shipments where volumetric weight is greater than dead weight. Use our online Volumetric Calculator to work out your road and air shipping weights.

Non-conveyable surcharge

Consult tariff – applied to any shipment (both domestic and international) that cannot be handled on an automated conveyor due to either size/ shape/ packaging.

Non-stacking pallet charge

£250.00 per pallet – applied to any palletised shipment that cannot be stacked with other pallets.

UK Third party collection surcharge

Consult tariff – available to arrange collections throughout the UK.

Re-delivery / Address Correction Fee

Consult tariff – applied to shipments with incomplete or incorrect addresses or when consignee is absent.

International third-party collections

Request a quote – Overseas collections can be arranged for return to the UK and between overseas addresses.

Remote Area Surcharge

£25.00 + tariff – applied to any delivery to an address not classified as a “major destination” city, or suburb / town.

Non-Document Surcharge

Consult tariff – applied to all international, non-document shipments.

Delivery Duties Paid (DDP) fee

Applied to shipper when international local taxes and duties are being paid charged back to the UK rather than being paid by recipient. These charges are variable according to the value of the shipment. Please email us at crm@flightlg.com for advice.

Dangerous Goods Surcharge

Variable according to commodity – applied to shipments classified as “Hazardous” including but not limited to component materials such as gases / liquids / batteries. Specialist packing, labelling and paperwork required.

Professional Packing Charges

Variable – specialist art and other packing services available.

Individual shipment Insurance

Variable – We operate under standard BIFA trading conditions and insurance. Full details HERE. We can offer individual shipment insurance according to commodity, value, packing and destination – speak to your account manager.