From: Ruth Seddon – Value Retail Management (Bicester Village) Ltd
I just want to say a huge thank you for all of your help today.
I know sometimes we are a very demanding customer but it is genuinely appreciated – you have saved us today so genuinely, thank you
From: Simon Butler – Migrate Art
“I am so happy to let you know that we had a very successful sale on Friday and raised £262,700!! This money will go to help thousands and thousands of people all across the world.
We really couldn’t have done it without you guys- it has been such a pleasure to work with you on this. We can’t express how grateful we are to have Flight’s support.
Have a wonderful week and hope to be able to catch up in person soon,
From: Iain Squire BSc MBChB FRCP MD FESC – Professor of Cardiovascular Medicine University of Leicester
Sent: 19 August 2020
Its exceptional to have such responsive on-line interaction with a courier.
All delivered successfully. Many thanks for your help on this, I am impressed.
From: Nick O’Halloran – CFO, Maxwell Forest
Sent: 13 August 2020
Simon is our freight guy for England and Europe, lovely man. Today we did a demo of the product and Simon very generously has offered to share Contact Harald with his social and business audience.
Once again Simon this is a very generous offer and thank you.
From: Elizabeth Tooth
Sent: 17 July 2020
Subject: Thank you – ShipArt™ vehicle number 15
Firstly I want to say thanks to you all, and Steve Moxon-Riedlin in particular, for making moving my work around the world an absolute pleasure over the years. I also want to add that I was THRILLED to hear about this opportunity because I had seen your vehicle wraps online recently and secretly LONGED to have my work on one of them too!
From: Simon Schmitz
Sent: 28 April 2020 13:57
To: Steve Moxon-Riedlin
Subject: Thank you!
just wanted to say thank you: the painting arrived yesterday. The whole process was as I expected from FL: very very awesome! The packaging of my artwork was perfect.
You guys showed me again that there is no better art shipment company on the market. I will definitely use FL again and will highly recommend your services.
Thanks again and have a good day,
Thanks for all your help during these difficult times, you and your team have just been great,
A pallet of folders should be with you (Wokingham) tomorrow via our driver
Job number is 255089
Again thank you for your support
Ken Dellow | Commercial Manager | Perivan Financial
From: Easy Action Sales
Sent: 02 April 2020 16:58
To: Andrew Page
Subject: RE: SG004 received
Could you pop a couple in the post to me at the chapel along with the 1 remaining OLD tv smith anthology and a new TV smith anthology pls ?
Yeah you guys keep safe too ! the nation of bolan & easy action customers are relying on you !
Thank you everyone its really appreciated. From not only down here in quiet quaint Cornwall but all over the globe !
From: Nikki Maine
Sent: 27 March 2020 10:38
To: Bruce Weston ; Mike Price
Cc: Customer Service
Subject: RE: Collection for Monday
Lovely, thank you (Sian’s received too). And a huge thank you to all of you there and all your drivers for keeping going and helping us to make do in trying times 😊
From: Asa Gislason
Sent: 31 March 2020 11:38
To: Andrew Page
Subject: RE: Order SO07547
Yes, very strange times!
Good to hear you are fit and healthy, it sure is the most important thing. Same here, we are fine so cannot complain (even if bit bored 😲).
Please keep us posted if anything changes. We may have to rely on you a bit more. Amazon has temporarily closed some listings in Italy and France to ease on their operation in those countries. We have already had one product affected which explains the number of FBM (fulfilled by merchant) orders of maxxiflex+ orders to France.
And thank you and your team for being absolutely brilliant to work with 😊
Take care, stay safe.
Asa and Birgir
From: Natalie Lockwood – Kinkajou Production
Sent: 11 Mar 2020
“I am extremely pleased with the service that you are providing us. Having been in the print industry for over 25 years and using courier companies during that time, I have a lot of experience on which to base my comparison. Communication is fab, email replies always super-efficient and quick. No unnecessary phone calls and it’s great that you guys use your own initiative if there is a failed delivery. Previous companies have just emailed us “failed delivery no one there” with no offer of a solution or the next action. So I highly recommend you and will spread the word.”
From: Wendy Fulham – Bristol Royal Infirmary (NHS)
Sent: 24 Feb 2020
“…we feel that the work of both Ian and Barry (Flight Drivers) is exemplary, they always go that extra mile, which for a logistics company is very appropriate.”
From: Chris Clifford – Private and Public Gallery
Sent: 13 Feb 2020
“Thank you so much. It’s always a pleasure to work with you guys. Super professional and always no stress!”
From: Miroszlava Hmelkevics – Style Library
Sent: 20 Nov 2019
“Yes it’s been delivered! Customer just confirmed. Thank you again for your brilliant job!”
From: Asa and Birgir – MaxxiPaws
Sent: 20 Nov 2019
“Keep up the great work 😉 BTW, we are very happy with your company‘s service: professional, quick, friendly, helpful and reliable 😊”