Hi Lisa, I’m just doing my bit for my overnight carriers and trying to put in a good word. Can you pass this onto whomever deals with this side of things. WT up to the end of January had been using TNT who were a very good service, however over the snow period they failed to collect on numerous occasions without notifying me therefore made me a little mad. I changed my carrier last week to Flight Logistics, this was on a trial basis as I am very nervous about changing to someone I have never heard of, however they have impressed me so much that I want to tell everyone how great they are. They are a million times better than TNT. I can safely say I would never go back. Give them a go, you won’t be disappointed.